Merry Christmas from Training x Design 2014

What a year 2014 has been for Training x Design.

This year we traveled all over Australia to Perth, Brisbane, Sydney, Bathurst, Melbourne, Minlaton, Burra and Adelaide of course.

We’ve met many people and changed many hearts and minds along the way.

Here’s an overview

We’re already gearing up for an even better 2015. So if you’re thinking about training your staff in Customer Service, Sales, Leadership, Communication and Training & Assessment then contact us for a free consultation.

Find out more about our training solutions hereÂ Training x Design – 2015

About the Author: Gina Brooks

Gina Brooks is the Director of Training x Design and has been helping people to Think more, Do more & Feel more for over 20 years. She speaks and writes about leadership, emotional intelligence, culture and how to stimulate creativity and innovation at work through learning.

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I would certainly give Training x Design a 10 out of 10. Simply because a lot of time and care was take into target our specific needs for the STAR program. We got the relevance we need to assist in the success of the overall program.

Marion Veal , Training Coordinator, Haigh’s Chocolates

Working with Training x Design was money very well spent.

Simon Hood, Manager Michell Wool

Training x Design developed a sales and customer service training for our visitor centre. The training was expertly tailored to our needs. Feedback from the team indicates that everyone enjoyed the day and felt that it was definitely worthwhile.

Wendy Story, Yorke Peninsula Visitor Information Centre

Increased number of paid interventions from 22 – 150 per quarter – direct result attributed tothe training provided by Training x Design.

National Pharmacies

We definitely made the right decision going with Training x Design

Ivan Feaviour, P & R Electrical Wholesalers

The trainer allowed time for discussion which was appreciated. The content was presented well considering the time allowed for the session

Resthaven

I was blown away by the professionalism and ability to make things happen throughout this entire consultation process. The learners not only gained valuable customer service skills but have come away with a different approach and attitude and their confidence has grown and our customer feedback is better than ever.

Business Operations Manager, RDNS

This program gave us exactly what we were after: A consistent sales approach across all centres. The feedback from staff was great. I’m still hearing about it. The only improvement from our end is that we should’ve done it right a long time ago.

Manager Business Improvement & Training, Centrelink SA

It was a great opportunity for us to get all our team together in the one place – doesn’t happen very often! The training was relevant to what we do in the visitor centre. Gina's passion for training shines through.

Centre Manager, Yorke Peninsula Visitor Centre

Gina has a wide knowledge base and always implements a well thought out program for training. She is really good with the staff, keeps them interested. Her workshops are fun but she allow enough structure for personal/team reflection. She keeps her knowledge base up to date and her methods are always current and innovative. Highly recommended.

Lesley Dummin, Breastscreen SA

The presenter is one of the best I have been involved with in 20 years, her ability to remember the students names was endearing and her sense of humour was great. The training was more geared to the practicality of our unique circumstances which a lot do not. Congratulations!!

Barry – Goyder, Council – Burra

An excellent, valuable course, made into a fun topic of discussion by the trainer. I found this course to be extremely relevant to both work and daily life.

Andrew – RAAF

The quality of the course was outstanding. A lot of valuable and useful information, well prepared, good reference material, good balance between theory and examples, very useful to improving workplace communications.

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